On-line Return Policy:
Our goal is to well serve all of our loyal customers. If you're not completely satisfied with your order, we will do everything we can to try and make it better!
Please look over your order as soon as you get it in your hands. If you think that you've received a defective item, contact our customer service team within 3 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please contact our customer service team as soon as possible so we can get that mishap sorted out for you.
Policy & procedures for returns for on-line orders:
Items can be returned for store credit only, issued in the form of a gift card sent via email. We cannot issue refunds (unless there was a mishap on our end)
All returns must be received within 14 business days after your order is delivered to you.
Anything purchased at a discounted price is a FINAL SALE and is not eligible for return. Waistbeads, Intimates, Shoes, accessories and Hats are FINAL SALE
Returned items must remain un-washed, un-worn, and all tags must still be attached
Shipping is non-refundable, unless there was a mistake on our end.
Please allow our team 5-7 business days to process your return once it is received at our warehouse.
*Please allow 2-5 days for package transit. This will ensure that we receive your return within the 7 day window.